{"id":1182,"date":"2026-10-09T14:12:55","date_gmt":"2026-10-09T07:12:55","guid":{"rendered":"https:\/\/tarafarmvietnam.com\/?page_id=1182"},"modified":"2026-10-09T14:41:33","modified_gmt":"2026-10-09T07:41:33","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/tarafarmvietnam.com\/en\/chinh-sach-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh"},"content":{"rendered":"<h2 class=\"wp-block-heading has-text-align-center\">Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh<\/h2>\r\n\r\n\r\n\r\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading has-text-align-left\">Quy tr\u00ecnh th\u1ef1c hi\u1ec7n<\/h2>\r\n\r\n\r\n\r\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><em><strong>B\u01b0\u1edbc 1: Ph\u00f2ng kinh doanh v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u00ecm ki\u1ebfm, l\u1ea5y th\u00f4ng tin kh\u00e1ch h\u00e0ng.<\/strong><\/em><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><em><strong>B\u01b0\u1edbc 2: Kh\u00e1ch h\u00e0ng k\u00ed h\u1ee3p \u0111\u1ed3ng thanh to\u00e1n theo h\u1ee3p \u0111\u1ed3ng \u0111\u00e3 k\u00ed.<\/strong><\/em><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><em><strong>B\u01b0\u1edbc 3: C\u00f4ng ty ch\u00fang t\u00f4i th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 nh\u01b0 h\u1ee3p \u0111\u1ed3ng \u0111\u00e3 k\u00ed.<\/strong><\/em><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><em><strong>B\u01b0\u1edbc 4: B\u00e0n giao h\u1ee3p \u0111\u1ed3ng, d\u1ecbch v\u1ee5.<\/strong><\/em><\/p>\r\n\r\n\r\n\r\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">a. Quy\u1ec1n v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e0 cung c\u1ea5p<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp;<strong> &nbsp;+&nbsp; &nbsp;Quy\u1ec1n v\u00e0 tr\u00e1ch nhi\u1ec7m nh\u00e0 cung c\u1ea5p<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; Cung c\u1ea5p \u0111\u00fang h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 ch\u1ea5t l\u01b0\u1ee3ng<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; \u0110\u1ea3m b\u1ea3o ti\u1ebfn \u0111\u1ed9, ch\u1ea5t l\u01b0\u1ee3ng, an to\u00e0n, v\u1ec7 sinh m\u00f4i tr\u01b0\u1eddng<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; Tu\u00e2n th\u1ee7 c\u00e1c nguy\u00ean t\u1eafc c\u1ee7a c\u00f4ng ty<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; Nghi\u1ec7m thu, b\u00e0n giao s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; B\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 cho qu\u00fd kh\u00e1ch h\u00e0ng<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>&nbsp; &nbsp;+&nbsp; &nbsp;Quy\u1ec1n v\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng<\/strong><\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; Th\u1ed1ng nh\u1ea5t s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 v\u1edbi c\u00f4ng ty<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; \u0110\u01b0a ra c\u00e1c y\u00eau c\u1ea7u v\u00e0 \u0111\u1eb7c bi\u1ec7t ri\u00eang n\u1ebfu c\u00f3<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; Nghi\u1ec7m thu s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 ho\u00e0n th\u00e0nh cho nh\u00e0 cung c\u1ea5p.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">b. Ch\u1ebf \u0111\u1ed9 b\u1ea3o h\u00e0nh d\u1ecbch v\u1ee5, s\u1ea3n ph\u1ea9m<\/h3>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; Th\u1eddi gian b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 theo quy \u0111\u1ecbnh c\u1ee7a c\u00f4ng ty v\u00e0 h\u1ee3p \u0111\u1ed3ng \u0111\u00e3 k\u00ed.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; Th\u1eddi gian ti\u1ebfp nh\u1eadn th\u00f4ng tin b\u1ea3o h\u00e0nh: Sau khi b\u1ed9 ph\u1eadn c\u1ee7a c\u00f4ng ty ti\u1ebfp nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin ph\u1ea3n h\u1ed3i c\u1ee7a qu\u00fd kh\u00e1ch h\u00e0ng v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, C\u00f4ng ty ch\u00fang t\u00f4i s\u1ebd cho b\u1ed9 ph\u1eadn k\u0129 thu\u1eadt xu\u1ed1ng x\u1eed l\u00fd ngay l\u1eadp t\u1ee9c.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; Ph\u1ea1m vi b\u1ea3o h\u00e0nh: b\u1ea3o h\u00e0nh do l\u1ed7i k\u0129 thu\u1eadt, s\u1eeda ch\u1eefa<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">&nbsp; &nbsp; &nbsp;\u2013&nbsp; &nbsp; H\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng: C\u00f4ng ty s\u1ebd h\u1ed7 tr\u1ee3 s\u1eeda ch\u1eefa thay th\u1ebf b\u1ecb h\u1ecfng do l\u1ed7i ng\u01b0\u1eddi s\u1eed d\u1ee5ng. M\u1ecdi chi ph\u00ed thay th\u1ebf, s\u1eeda ch\u1eefa b\u00ean kh\u00e1ch h\u00e0ng thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c t\u00ednh v\u00e0o chi ph\u00ed b\u1ea3o h\u00e0nh.<\/p>\r\n\r\n\r\n\r\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>\u0110i\u1ec1u ki\u1ec7n giao d\u1ecbch chung<\/strong><\/h2>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Ch\u00fang t\u00f4i kh\u00f4ng c\u00f3 gi\u1edbi h\u1ea1n v\u1ec1 th\u1eddi gian hay \u0111\u1ecba l\u00fd khi cung c\u1ea5p h\u00e0ng h\u00f3a cho kh\u00e1ch h\u00e0ng.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Th\u1eddi gian ho\u00e0n tr\u1ea3 s\u1ea3n ph\u1ea9m \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn khi hai b\u00ean k\u00ed h\u1ee3p \u0111\u1ed3ng mua b\u00e1n.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Ph\u01b0\u01a1ng th\u1ee9c ho\u00e0n tr\u1ea3 qua b\u01b0u \u0111i\u1ec7n ho\u1eb7c tr\u1ef1c ti\u1ebfp t\u1ea1i c\u00f4ng ty, l\u1ea5y ti\u1ec1n ho\u00e0n tr\u1ea3 qua chuy\u1ec3n kho\u1ea3n sau khi k\u1ebf to\u00e1n b\u00ean ch\u00fang t\u00f4i ho\u00e0n th\u00e0nh c\u00e1c th\u1ee7 t\u1ee5c h\u1ed3 s\u01a1.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m theo quy \u0111\u1ecbnh c\u1ee7a c\u00f4ng ty v\u00e0 theo h\u1ee3p \u0111\u1ed3ng hai b\u00ean k\u00ed.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Ch\u00fang t\u00f4i s\u1ebd giao s\u1ea3n ph\u1ea9m \u0111\u00fang th\u1eddi gian kh\u00e1ch h\u00e0ng y\u00eau c\u1ea7u v\u00e0 \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng c\u1ee7a s\u1ea3n ph\u1ea9m. B\u00ean c\u1ea1nh \u0111\u00f3 kh\u00e1ch h\u00e0ng c\u1ea7n thanh to\u00e1n \u0111\u1ea7y \u0111\u1ee7 theo h\u00f3a \u0111\u01a1n b\u00e1n h\u00e0ng c\u1ee7a ch\u00fang t\u00f4i.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh Quy tr\u00ecnh th\u1ef1c hi\u1ec7n B\u01b0\u1edbc 1: Ph\u00f2ng kinh doanh v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u00ecm ki\u1ebfm, l\u1ea5y th\u00f4ng tin kh\u00e1ch h\u00e0ng. B\u01b0\u1edbc 2: Kh\u00e1ch h\u00e0ng k\u00ed h\u1ee3p \u0111\u1ed3ng thanh to\u00e1n theo h\u1ee3p \u0111\u1ed3ng \u0111\u00e3 k\u00ed. B\u01b0\u1edbc 3: C\u00f4ng ty ch\u00fang t\u00f4i th\u1ef1c hi\u1ec7n c\u00e1c nhi\u1ec7m v\u1ee5 nh\u01b0 h\u1ee3p \u0111\u1ed3ng \u0111\u00e3 k\u00ed. 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